I've noticed a similarish thread to this, so I apologise if I'm being naughty making another but I digress.
About a week or so ago, I was browsing some new shoots, and when i went to purchase more credit, the usual username and password box popped up, but with an extra question box at the bottom. I attempted to answer (and am pretty sure I got it right) but it came up with a second box as show here:
img tag disable, use attachment mgr/system to add images to postshttp://i99.photobucket.com/albums/l315/TyrannicFeenix/creditscreen_zps4fe3d2e8.png
After following the continue button and correcting my card information (which had been recently changed as my old card had ceased to function properly and had been replaced with a new card with the same number but different expiry and CVV) and returning to the site and clicking the Buy Credit button brings up the following login and question screen:
img tag disable, use attachment mgr/system to add images to postshttp://i99.photobucket.com/albums/l315/TyrannicFeenix/buycredits_zpsd6e5b11e.png
Which vanishes after a moment to this screen:
img tag disable, use attachment mgr/system to add images to postshttp://i99.photobucket.com/albums/l315/TyrannicFeenix/buycredit_zps5d36f61a.png
It changes before I can even click into the necessary box to answer the question, which also has not loaded. As such I cannot purchase new credit for my account or get any new shoots. I sent of several trouble tickets about this in the last few day (and I'm sorry for being such a bother, but there are some new shoots I REALLY want to look at). I can sign in to my account fine and access and download all my old material perfectly, I just can't acquire new content.
I have tried to purchase credit on Chrome and IE on my computer (my primary method for getting credit and accessing content in the past) and also on Chrome on my Galaxy Note Tablet, and all three yielded the same result. Any help here would be greatly appreciated. And I thank you for even taking the time to read this babble.
About a week or so ago, I was browsing some new shoots, and when i went to purchase more credit, the usual username and password box popped up, but with an extra question box at the bottom. I attempted to answer (and am pretty sure I got it right) but it came up with a second box as show here:
img tag disable, use attachment mgr/system to add images to postshttp://i99.photobucket.com/albums/l315/TyrannicFeenix/creditscreen_zps4fe3d2e8.png
After following the continue button and correcting my card information (which had been recently changed as my old card had ceased to function properly and had been replaced with a new card with the same number but different expiry and CVV) and returning to the site and clicking the Buy Credit button brings up the following login and question screen:
img tag disable, use attachment mgr/system to add images to postshttp://i99.photobucket.com/albums/l315/TyrannicFeenix/buycredits_zpsd6e5b11e.png
Which vanishes after a moment to this screen:
img tag disable, use attachment mgr/system to add images to postshttp://i99.photobucket.com/albums/l315/TyrannicFeenix/buycredit_zps5d36f61a.png
It changes before I can even click into the necessary box to answer the question, which also has not loaded. As such I cannot purchase new credit for my account or get any new shoots. I sent of several trouble tickets about this in the last few day (and I'm sorry for being such a bother, but there are some new shoots I REALLY want to look at). I can sign in to my account fine and access and download all my old material perfectly, I just can't acquire new content.
I have tried to purchase credit on Chrome and IE on my computer (my primary method for getting credit and accessing content in the past) and also on Chrome on my Galaxy Note Tablet, and all three yielded the same result. Any help here would be greatly appreciated. And I thank you for even taking the time to read this babble.
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