Nude girl Sadie (comes back)
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Originally posted by Frans View PostAsked content-admin/staff to look into this, you might want to view the video while it's available
If you need somebody to sort it out, I'm available at the moment.
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Originally posted by dropshop View PostI did and it was fine to see a new pregnant shoot. On the other hand the number of mistakes in the last few weeks has increased considerably.
If you need somebody to sort it out, I'm available at the moment.
This specific mix-up was caused by an error made months ago, so it took some digging to figure it out (thanks Lily!). The cause has been taken care of, shoot itself will be sorted out tomorrow.
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Originally posted by Frans View PostThank you for the kind offer
This specific mix-up was caused by an error made months ago, so it took some digging to figure it out (thanks Lily!). The cause has been taken care of, shoot itself will be sorted out tomorrow.
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Hey all! Whoopsie; egg on our faces, huh? So here's the low-down: A garbled subspace transmission has resulted in the wrong video (one for a future shoot) being attached to this one. On the plus side, this does mean you're not being 'shortchanged' per se; just getting a future video instead of a current one.
The eggheads are in the process of dropping a sexy behind-the-scenes tool which will not only help us to fix this particular issue, but it'll greatly reduce the likelyhood of similar mixups in the future.
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Originally posted by netjay View PostThanks for the info.
But what about the "right" video?
Will it not come up?
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Originally posted by Brent View PostIt'll be there shortly, replacing the video that's currently incorrectly there, once this new tool is finished by the brainiacs. The video that's currently there in it's place will come back later, when that shoot is actually scheduled to come out.
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Originally posted by netjay View PostShortly? Hmm. It's hard to believe that it could be so difficult to change a video.
All will be well with these starcrossed shoots in good time.
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Originally posted by sailbad View PostThank you, but the 5 customers to whom you have not yet delivered what they paid for are more interested in the "When" this will be, not the "Why" it has not. Does no one at AW know when this will be? This week, next month, next year??
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Originally posted by mrpinkeyes View PostSailbad... are you on the you buy a individual shoot type subscription (I keep forgetting its official name VOD??). As then I could see why this would be very annoying.
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Thank you Mr Pinkeyes and AarontheMoor. I am not a monthly subscriber but VOD, which is why I have found AW Supports answers somewhat irritating: they have not delivered what I paid for and have, so far, failed to tell me when they will. I therefore await their next reply with interest.
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