Error loading media: file could not be played

[thamesbloke]

When trying to watch videos I keep getting "Error loading media: file could not be played". I'm watching on iPad.

Odd thing is when I first joined the site a few days ago videos seemed to work. Now they don't.

Any suggestions?

[Frans]

Did you try to refresh the page? The movie links expire after some time.

[thamesbloke]

Yes. I tried that.

The videos appear to stream on my Mac - although I'd prefer to watch on iPad if I can. So the problem is not my internet service.

[Frans]

are you using a proxy on your ipad? that tends to mess up downloads

[thamesbloke]

No. I don't use a proxy.

[Frans]

I'm out of ideas then, please create a support ticket via this page http://www.abbywinters.com/help/support

The videos that appeared to work at first, do they currently not work?

[thamesbloke]

Yes, they remain not working on my iPad.