Back in Feb 2018, we released the option to enable second-factor authentication (2FA) for Pay Per Scene and Private Playdate payments (see the support.aw page for more info on what this is, and how to do it).
When we added it, this was an option for users, and its kinda buried in the settings page, on the PPS tab. Since then, we have had a few cases of people hacking in to users accounts and spending our customers money on AW services, so we're considering requiring 2FA for all PPS users.
First time setup
For the first-time setup, that involves installing a smart phone app, and doing around four minutes of setup, to permanently secure your AW account.
Ongoing purchases
Ongoing, each time you want us to charge your credit card (eg, for a PPS-Wallet topup (for scenes, or Private Playdates) or a PPS-Direct scene purchase), you'll be asked to enter a secure one-time password the smart phone app provides. This is probably similar to banking you do already (and many other sites employ 2FA as well, of course).
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Obviously, I am concerned that some people will simple choose not to buy from us because it's "too hard", and that's not something we can afford. :/
What do you think about this?
When we added it, this was an option for users, and its kinda buried in the settings page, on the PPS tab. Since then, we have had a few cases of people hacking in to users accounts and spending our customers money on AW services, so we're considering requiring 2FA for all PPS users.
First time setup
For the first-time setup, that involves installing a smart phone app, and doing around four minutes of setup, to permanently secure your AW account.
Ongoing purchases
Ongoing, each time you want us to charge your credit card (eg, for a PPS-Wallet topup (for scenes, or Private Playdates) or a PPS-Direct scene purchase), you'll be asked to enter a secure one-time password the smart phone app provides. This is probably similar to banking you do already (and many other sites employ 2FA as well, of course).
--
Obviously, I am concerned that some people will simple choose not to buy from us because it's "too hard", and that's not something we can afford. :/
What do you think about this?
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